ViewMyVacation.com Privacy Policy

Last Updated: June 22, 2026

ViewMyVacation.com ("ViewMyVacation," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and customer portal.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use ViewMyVacation.com.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Name
Mailing address
Email address
Telephone number
Reservation number
Username and password
Customer service communications

Travel Information

Vacation package details
Cruise reservations
Hotel reservations
Travel dates
Passenger information
Travel confirmations
Travel preferences

Transaction Information

Payment records
Purchase history
Billing information
Refund records

Note: Payment card information is typically processed directly through secure third-party payment processors and may not be stored by ViewMyVacation.com.

Technical Information

IP address
Browser type
Device type
Operating system
Access times
Login history
Website activity
Cookies and similar technologies

2. How We Collect Information

Information may be collected:

Directly from you
From your travel agency
Through reservation forms
Through customer service interactions
Through website activity
Through cookies and analytics tools
From travel suppliers associated with your reservation

3. How We Use Information

We use personal information to:

Provide portal access
Verify customer identity
Display reservation information
Process and manage travel arrangements
Respond to customer inquiries
Deliver travel documents
Provide reservation updates
Improve website functionality
Detect fraud and unauthorized activity
Comply with legal obligations
Maintain account security

4. Communications

We may contact you regarding:

Reservation updates
Travel confirmations
Documentation requests
Account notifications
Customer service matters
Security alerts

Communications may be sent by:

Email
Telephone
Text message (SMS)

SMS Messaging

If you provide a mobile phone number, you consent to receive text messages relating to your reservation, travel arrangements, account activity, and customer service communications.

Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP.

5. Information Sharing and Disclosure

We do not sell personal information.

We may share information when reasonably necessary with:

Cruise lines
Hotels and resorts
Airlines
Transportation providers
Tour operators
Payment processors
Technology service providers
Government agencies when required by law
Legal authorities when required to protect rights, property, or safety

Information is shared only as necessary to provide travel services, maintain customer accounts, comply with legal obligations, or operate our business.

6. Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties except as required to provide messaging services or comply with applicable law.

7. Cookies and Tracking Technologies

ViewMyVacation.com may use cookies, session identifiers, and similar technologies to:

Maintain secure login sessions
Improve website performance
Remember user preferences
Analyze website traffic
Enhance user experience

Most browsers allow users to control cookie settings through browser preferences.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage system is completely secure.

Accordingly, we cannot guarantee absolute security.

9. Account Security

You are responsible for maintaining the confidentiality of your account credentials.

You agree to notify us immediately if you suspect unauthorized access to your account.

10. Data Retention

We retain personal information only as long as reasonably necessary to:

Provide requested services
Maintain reservation records
Comply with legal obligations
Resolve disputes
Enforce agreements
Protect against fraud

Retention periods vary depending upon the type of information and applicable legal requirements.

11. Third-Party Websites

ViewMyVacation.com may contain links to third-party websites operated by travel suppliers or service providers.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of any third-party website they visit.

12. Children's Privacy

ViewMyVacation.com is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 without appropriate parental consent.

13. California Privacy Rights (CCPA/CPRA Notice)

This section applies to residents of California.

Categories of Personal Information Collected

During the previous 12 months, we may have collected:

Identifiers

Name
Email address
Telephone number
Mailing address
Reservation number
IP address

Commercial Information

Travel purchases
Reservation information
Transaction history

Internet or Network Activity

Website usage information
Login activity
Browser interactions

Customer Records Information

Contact information
Account information
Travel documentation

Sensitive Personal Information

Where necessary to facilitate travel arrangements, limited sensitive personal information may be collected or processed in accordance with applicable law.

Business Purposes for Collection

We collect and process information for the following purposes:

Account administration
Reservation management
Customer support
Website security
Fraud prevention
Legal compliance
Service improvement

Sale or Sharing of Personal Information

ViewMyVacation.com does not sell personal information.

ViewMyVacation.com does not share personal information for cross-context behavioral advertising purposes.

California Consumer Rights

California residents have the right to:

Right to Know

Request information regarding:

Categories of information collected
Sources of information
Business purposes for collection
Categories of third parties receiving information

Right to Access

Request a copy of personal information collected about you.

Right to Delete

Request deletion of personal information, subject to legal exceptions.

Right to Correct

Request correction of inaccurate personal information.

Right to Non-Discrimination

You will not receive discriminatory treatment for exercising privacy rights.

Right to Limit Sensitive Personal Information

Where applicable, California residents may request limitations on the use of sensitive personal information.

Authorized Agents

California residents may designate an authorized agent to submit requests on their behalf, subject to verification requirements.

Submitting Privacy Requests

California residents may submit privacy requests by contacting:

Email: privacy@viewmyvacation.com

Mail: The licensed travel agency that provided access to your ViewMyVacation.com account.

We may require identity verification before processing requests.

14. State Privacy Rights

Residents of certain states may have additional privacy rights under applicable law. We will honor applicable rights requests as required by law.

15. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting to ViewMyVacation.com.

Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

16. Contact Information

Questions regarding this Privacy Policy may be directed to:

ViewMyVacation.com Privacy Department