top of page

Terms & Conditions

ViewMyVacation.com – Terms & Conditions

Last Updated: June 2026

Welcome to ViewMyVacation.com. By accessing or using this website, you agree to be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. Purpose of the Website

ViewMyVacation.com is a secure online portal provided as a convenience for customers who have purchased a vacation package through a licensed travel agency. The portal allows customers to access reservation information, travel documents, package details, payment records, travel updates, and related information associated with their purchase.

Access to this website does not create a travel booking contract. All travel purchases remain subject to the terms and conditions provided at the time of purchase by the travel agency and any applicable travel suppliers.

2. Account Access

Customers are responsible for maintaining the confidentiality of their login credentials and for all activity occurring under their account.

You agree to:

  • Provide accurate information when accessing your account.

  • Keep your login information secure.

  • Notify us immediately of any unauthorized use of your account.

  • Use the portal only for lawful purposes.

We reserve the right to suspend or terminate access to any account for suspected fraud, misuse, unauthorized access, or violation of these terms.

3. Reservation Information

Information displayed within ViewMyVacation.com is provided for informational purposes only and may be updated periodically.

While we strive for accuracy, itinerary details, travel dates, cruise schedules, hotel accommodations, pricing, taxes, fees, amenities, and supplier information are subject to change without notice by the applicable travel provider.

Customers should always refer to final travel documents and confirmations provided by the travel supplier.

4. Travel Supplier Responsibility

ViewMyVacation.com and the travel agency providing access to this portal act solely as an intermediary between travelers and independent travel suppliers, including but not limited to cruise lines, hotels, resorts, airlines, transportation providers, and tour operators.

The travel agency and ViewMyVacation.com are not responsible for:

  • Supplier cancellations

  • Schedule changes

  • Delays

  • Mechanical failures

  • Weather-related disruptions

  • Acts of God

  • Government actions

  • Supplier insolvency

  • Changes in ports, destinations, or accommodations

All services are provided subject to the terms and conditions of the applicable supplier.

5. Package Usage and Expiration

Vacation packages, certificates, promotions, and travel credits may be subject to expiration dates, advance notice requirements, blackout dates, availability limitations, occupancy requirements, and other restrictions.

Customers are responsible for reviewing all package documentation and complying with all redemption requirements.

Failure to utilize a vacation package within the applicable validity period may result in forfeiture of unused travel benefits.

6. Payments and Fees

Any payments, taxes, port charges, government fees, resort fees, gratuities, upgrades, optional services, or supplier-imposed charges remain the responsibility of the traveler unless expressly stated otherwise in writing.

The portal may display estimated amounts that are subject to change by the travel supplier.

7. Cancellation and Refund Policies

Cancellation, modification, refund, and transfer policies vary depending on the vacation package purchased and the suppliers involved.

Any refund eligibility shall be governed by:

  • The original purchase agreement

  • Applicable supplier policies

  • Applicable state and federal laws

Access to ViewMyVacation.com does not modify or replace any previously agreed cancellation or refund terms.

8. Intellectual Property

All content on this website, including text, graphics, logos, software, designs, and functionality, is owned by or licensed to ViewMyVacation.com and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, ViewMyVacation.com, its owners, affiliates, employees, agents, and associated travel agencies shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website

  • Inability to access the website

  • Inaccurate information

  • Travel disruptions

  • Supplier actions or omissions

  • Unauthorized account access

The website is provided on an "as-is" and "as-available" basis without warranties of any kind.

10. Privacy

Use of this website is also governed by our Privacy Policy. By using the portal, you consent to the collection, storage, and processing of information as described in the Privacy Policy.

11. Modifications

We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised terms.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of Florida, without regard to conflict of law principles.

Any dispute arising from the use of this website shall be resolved exclusively in the appropriate courts located within the State of Florida.

13. Contact Information

Questions regarding these Terms & Conditions may be directed to the licensed travel agency that provided your ViewMyVacation.com account access or through the contact information listed within your customer portal.

ViewMyVacation-white_edited.png

© 2026 by ViewMyVacation.com

All Rights Reserved.

All Cruise Line and Resort/Hotel logos, trademarks, and registered trademarks are the property of their respective owners.

Travel related components are all fulfilled by contracted resorts/companies and/or their subsidiaries which are registered, licensed and bonded as a Seller of Travel within their respective State. 

Travel insurance coverages are underwritten by Generali U.S. Branch, New York, NY; NAIC #11231. Generali U.S. Branch operates under different names in certain states. Travel Protection Plans are administered by Customized Services Administrators, Inc. (“CSA”), CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services and Generali Global Assistance & Insurance Services.

bottom of page